Orange and Sosh subscribers across France lost mobile network and internet service starting around 11:20 to 11:30 a.m. Paris time on October 21, according to Frandroid. Orange confirmed disruptions on its mobile network and said its teams are working to restore service; service began returning for some subscribers around 1:30 p.m., but the outage was not fully resolved. Fiber connections appeared unaffected, according to Frandroid and ZoneADSL, though Orange's 4G/5G home boxes were hit. The company has not given a cause.
The disruption blocked calls, SMS, and data for Orange and Sosh customers throughout the country.
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